They’ll have your attention…

In an information-rich world, the wealth of information means a dearth of something else: a scarcity of whatever it is that information consumes. What information consumes is rather obvious: it consumes the attention of its recipients. Hence, a wealth of information creates a poverty of attention and a need to allocate that attention efficiently among the overabundance of information resources that might consume it.

In an information-rich world, most of the cost of information is the cost incurred by the recipient. It is not enough to know how much it costs to produce and transmit information: we much also know now much it costs, in terms of scarce attention, to receive it. I have tried bringing this argument home to my friends by suggesting that they calculate how much the [news] costs them, including the costs of [consuming] it. Making the calculation usually causes them some alarm, but not enough for them to cancel their subscriptions.

–Herbert A. Simon
“Designing Organizations for an Information-Rich World” (1971, PDF)

They’ll have your attention…